Customer Success Access Vehicles

Onboarding,
at a glance.

Every Access Vehicle in flight — from kickoff through formation, investor onboarding, and capital calls. The CS team's single source of truth for what's blocked, what's on track, and what's ready to ship.

Vehicles in flight
10
+3 QoQ 3 live · 7 forming
Capital committed
$214M
+$71M QoQ across 10 vehicles
Investors onboarding
24
8 funded 11 in docs · 5 KYC
Avg time-to-live
56days
−9 days vs. last cohort (65)
01 · Vehicles in Formation

From kickoff to live, in seven stages.

Every Access Vehicle moves through the same seven stages. Click any row for stage-by-stage detail and the next CS action.

Vehicle Creation Stages
1
Kickoff
Proposal accepted, MNDA signed
1
2
Vehicle Formation
DE LLC formed, EIN issued
1
3
Reg. Filings
Form D · Blue Sky
1
4
Sub & Op Docs
Subscription & LPA drafted
2
5
SPV Banking
Operating account opened
1
6
White-label
Subdomain & branding live
2
7
Live
Accepting subscriptions
3
Firm · Vehicle Type Current stage Committed LPs Days CS owner
02 · Investor Onboarding

LPs from invite to funded.

Once a vehicle goes live, LPs run their own six-stage onboarding — sub docs, KYC, accreditation, wire setup, funding. This is where most CS time goes.

Investor Onboarding Stages
1
Invite Sent
Branded invite delivered
2
2
Sub Docs
Subscription agreement out
11
3
KYC / AML
ID, passport, OFAC review
5
4
Accreditation
Verification letter received
3
5
Wire Setup
Bank instructions confirmed
3
6
Funded
Capital received
8
Investor · Vehicle Type Current stage Ticket % of vehicle Days Last touch
03 · Capital Calls & Operations

Calls, distributions, and the fund-admin calendar.

For live vehicles — upcoming capital calls and distributions on the left, the Q2 fund-admin schedule (K1s, financials, audit) on the right.

Upcoming capital calls

Next 60 days
May12
Meridian SPV V — Call #2
$8.1M · 18 LPs · 60% drawn after
$8.10M
Draft
May21
Vermillion AI Co-Invest — Call #3
$2.2M · 9 LPs · 80% drawn after
$2.20M
Scheduled
Jun02
Meridian SPV IV — Distribution
Realized exit · 1.4× MOIC
$12.6M
Scheduled
Jun15
Cresswind Late Stage IV — Call #1
First close · 5 anchor LPs
$24.0M
Pending close
Apr28
Meridian SPV V — Call #1
Initial drawdown · 50%
$22.5M
Complete

Fund admin calendar

Q2 2026
Apr 30
Q1 financials issued
All 3 live vehicles · sent to LPs Apr 28
May 15
K1 mailing — 2025 tax year
27 LPs across 2 vehicles · 12 ready, 15 pending audit sign-off
Jun 30
Q2 financials prep
Statements due to LPs by Jul 31
Aug 15
Annual audit kickoff
Meridian SPV IV · 3rd-party audit window opens
Sep 30
Form D refresh deadline
Annual amendment for 2 vehicles · 30 days from anniversary
04 · Attention Required

Resolve these first.

Items that crossed an SLA threshold or are blocked on something the CS team owns. Top priority for today.

!
Bluepoint Holdings — sub docs stuck for 18 days
Counsel has been waiting on Bluepoint's IRS letter (W-9) since Apr 22. Auto-reminders bouncing. Suggest a CS-led nudge call.
Owner: Sara Liu Stage 4 of 7 SLA: 7d → 18d
!
Meridian SPV V — 5 LPs missing accreditation letters
Cap call #2 is May 12. Without accreditation, those 5 LPs ($3.4M) can't be drawn. CS to chase verifiers by Friday.
Owner: Sara Liu Investor stage 4 of 6 4 days to call
!
DrawingBoard Capital — counsel awaiting target deal docs
Albin George flagged he'd send the underlying deal collateral after MNDA signature on Apr 21. Still pending. Deal terms drive sub doc structure — can't progress without them.
Owner: Dev Patel Stage 4 of 7 Days waiting: 17
i
Syon Capital — proposal accepted, kickoff call to schedule
Base-tier SPV proposal sent today (35bps mgmt, $7.5K setup at <$10M tier). Standard SLA: kickoff within 5 business days.
Owner: Dev Patel Stage 1 of 7 New today